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RELATIONS CASE STUDIES
Can you really turn around your employee
relations environment in under one year?

These facilities did. These
case studies show how other companies like yours (probably
worse than yours actually...) transformed their employee relations
environment.
Is it really possible to turn around your employee relations environment
in under one year? Our clients do it all the time - many times these
transformations occur in extremely difficult circumstances. You can
do it.
The key ingredients
are a commitment to improve, a handful of tools, and a little coaching
to guide you. Take a look at the following case studies for inspiration
and maybe even a few ideas:
EMPLOYEE RELATIONS CASE STUDIES
Nursing
Home Facilities: These two facilities
are part of the same 18-facility nursing home chain (their results
are shown in the chart above). They were the two lowest rated facilities
in the entire chain - a year later they were ranked number 1 and
3 for their employee relations environment. More important, their
resident care measures and family satisfaction scores were improved.
<more...>
Chemical
Plant: This facility is part of a Fortune 250
company that underwent multiple union organizing efforts. After implementing
their plan they improved the employee relations measurments by over
20% and their turnover, productivity and safety measures were among
the best in the company. <more...>
Medical
Services Provider: This company
suffered a near election defeat to a union (the
company won the election by only ONE vote) prior to our engagement.
They engaged us to turn around their employee relations environment.
A year later they showed an 11% improvement in their employee relations
measures. More important, however, the union remarkably never filed
another petition. <more...>
UNION ORGANIZING CASE STUDIES
Tube
Manufacturing Company: The Teamsters
filed a petition against this company - its second union election -
with reported 80% support. The company did not engage our services
until 3 weeks were left to the vote (they had done no campaigning up
to that point). Through use of video campaigning and heavy support
of the local management team we defeated the union by a 2 to 1 margin.
<more...>
Winch
Manufacturer: The Teamsters filed
a petition to represent employees at a Midwestern winch manufacturer
(they also engaged in cardsigning activity at a second company location,
but that activity was squelched before a petition was filed). After
a campaign that relied primarily on communication from the local management
team, the company prevailed 45 to 8. <more...>
Casino
Property: The Hotel & Restaurant and Service Employees
Unions filed a petition to represent about 400 casino employees. They
pulled out all the stops, including numerous disruptive anti-corporate
campaign tactics. In the end employee rejected the unions by a 3 to
1 margin. <more...>
Click on the case study summary to learn
more details about each case.
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