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HOME >EMPLOYEE RELATIONS CASE STUDIES

Can you really turn around your employee relations environment in under one year?

Employee satisfaction surveys really work - these two facilities showed almost 25 percent improvement in one year.

These facilities did. These case studies show how other companies like yours (probably worse than yours actually...) transformed their employee relations environment.

Is it really possible to turn around your employee relations environment in under one year? Our clients do it all the time - many times these transformations occur in extremely difficult circumstances. You can do it.

The key ingredients are a commitment to improve, a handful of tools, and a little coaching to guide you. Take a look at the following case studies for inspiration and maybe even a few ideas:

EMPLOYEE RELATIONS CASE STUDIES

Nursing Home Facilities: These two facilities are part of the same 18-facility nursing home chain (their results are shown in the chart above). They were the two lowest rated facilities in the entire chain - a year later they were ranked number 1 and 3 for their employee relations environment. More important, their resident care measures and family satisfaction scores were improved. <more...>

Chemical Plant: This facility is part of a Fortune 250 company that underwent multiple union organizing efforts. After implementing their plan they improved the employee relations measurments by over 20% and their turnover, productivity and safety measures were among the best in the company. <more...>

Medical Services Provider: This company suffered a near election defeat to a union (the company won the election by only ONE vote) prior to our engagement. They engaged us to turn around their employee relations environment. A year later they showed an 11% improvement in their employee relations measures. More important, however, the union remarkably never filed another petition. <more...>

UNION ORGANIZING CASE STUDIES

Tube Manufacturing Company: The Teamsters filed a petition against this company - its second union election - with reported 80% support. The company did not engage our services until 3 weeks were left to the vote (they had done no campaigning up to that point). Through use of video campaigning and heavy support of the local management team we defeated the union by a 2 to 1 margin. <more...>

Winch Manufacturer: The Teamsters filed a petition to represent employees at a Midwestern winch manufacturer (they also engaged in cardsigning activity at a second company location, but that activity was squelched before a petition was filed). After a campaign that relied primarily on communication from the local management team, the company prevailed 45 to 8. <more...>

Casino Property: The Hotel & Restaurant and Service Employees Unions filed a petition to represent about 400 casino employees. They pulled out all the stops, including numerous disruptive anti-corporate campaign tactics. In the end employee rejected the unions by a 3 to 1 margin. <more...>

 Click on the case study summary to learn more details about each case.

 

 

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Featured Publications


The Next 52 Weeks: a positive employee relations program for at-risk organizations, including employee opinion survey, employee engagement strategy and tips to improve employee morale from a leading human resource consultant.
Transform your workplace this year!

 

 

Conducting Opinion Surveys - Comprehensive guide to conducting employee opinion and satisfaction surveys.
Useful guide to conducting opinion surveys by Dr. Christopher Wright.



Managing the Union Shop: employee relations advice for supervisors in a unionized company including tips on just cause, contract erosion, past practice and much more.
Popular pocket guide for supervisors

 

The LM-10 Compliance Handbook - Learn Reporting requirements for unionized employers.
Covers the new DOL reporting rules for union companies.

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